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How IT Support Services in Melbourne Boost Cybersecurity

In today’s digital landscape, protecting business data is more critical than ever. For organisations in Melbourne, IT support services provide a vital line of defence against an increasing number of cyber threats such as phishing, ransomware, and data breaches. Complete PC Solutions offers comprehensive IT support services in Melbourne designed to safeguard companies’ digital assets by implementing essential protections, proactive monitoring, and rapid response strategies. Business owners, IT managers, and decision-makers can greatly benefit from these services to enhance cybersecurity, minimise risks, and ensure operational continuity.

Growing Cybersecurity Risks Facing Melbourne Businesses

Melbourne companies face a rising tide of cybersecurity challenges that put sensitive information and operational processes at risk.

Common Cyber Threats

Common threats include:

  • Phishing Attacks: Fraudulent emails that trick staff into revealing passwords or confidential data.
  • Ransomware: Malware encrypts files, demanding payment for restoration, which can halt operations.
  • Data Breaches: Cybercriminals accessing personal or corporate data, exposing businesses to fines and reputation damage.
  • Insider Threats: Accidental or intentional data leaks by employees due to lack of awareness or malicious intent.
  • Weak Passwords and Authentication: Easily compromised login credentials increase vulnerability.

These issues emphasise why IT support services in Melbourne that focus on cybersecurity are an essential investment.

The Growing Sophistication of Cyberattacks

Cybercriminals are constantly evolving their tactics to bypass traditional security systems, making robust IT support services indispensable. Malware, spear phishing, and social engineering attacks have become more targeted and complex. This ongoing evolution requires businesses to adopt dynamic cybersecurity strategies to keep sensitive data and critical systems safe.

Essential Protections Provided by IT Support Services in Melbourne

Trusted IT support services implement multiple layers of security measures tailored to your business needs.

Core Security Measures

Key protections include:

  • Firewalls: Hardware and software firewalls control incoming and outgoing network traffic, blocking malicious connections.
  • Antivirus and Anti-Malware Software: Continuous scanning and automatic updates prevent malware infections and remove threats promptly.
  • Patch Management: Regular updates and patches for operating systems and applications close security loopholes before they can be exploited.
  • Multi-Factor Authentication (MFA): Requiring additional verification beyond passwords reduces unauthorised access risks.
  • Data Encryption: Sensitive files and communications are encrypted to protect information during storage and transmission.
  • Backup Solutions: Automated, secure backups ensure data recovery in case of attacks or accidental loss.
  • Staff Training and Awareness: Educating employees on cyber threats, phishing recognition, and safe practices strengthens the organisation’s human firewall.

Customising Security to Your Business Needs

Every business faces unique cyber risks depending on size, sector, and technology usage. IT support services in Melbourne customise protection protocols that align with operational requirements. This may include specialised industry compliance tools, secure cloud solutions, or heightened protections for remote workforces.

Explore Complete PC Solutions’ IT services here.

The Value of Proactive Security Monitoring

An essential advantage of partnering with reliable IT support services in Melbourne is proactive monitoring. Constant vigilance enables early detection and swift action before small issues escalate.

Elements of Proactive Monitoring

Proactive monitoring involves:

  • Real-Time Threat Detection: Automated tools identify unusual activity or breaches instantly.
  • Continuous Network Surveillance: Limits downtime and speeds up incident resolution.
  • Vulnerability Assessments: Regular scans assess the security posture and highlight weaknesses.
  • Compliance Management: Ensures adherence to data protection regulations relevant to your industry.
  • Timely Alerts and Reporting: Keeps businesses informed and ready to respond.

Benefits of Early Detection

Quickly identifying suspicious activity protects organisations from data loss, financial penalties, and reputation damage. Proactive monitoring also reduces the impact of potential cyberattacks and helps maintain business continuity.

Rapid Incident Response to Minimise Impact

When cyber threats occur, quick and effective response is crucial. IT support services in Melbourne focus on rapid containment and remediation to reduce damage.

Key Steps in Incident Response

Rapid response measures include:

  • Immediate Isolation: Limiting the spread of malware or unauthorised access through network segmentation.
  • Forensic Analysis: Understanding the root cause and scope of a breach to prevent recurrence.
  • System Restoration: Restoring systems from backups to resume normal operations swiftly.
  • Communication Support: Guiding businesses on stakeholder notifications and compliance with legal requirements.
  • Post-Incident Review: Identifying lessons learned and reinforcing security measures.

Minimising Downtime and Losses

Swift incident response allows companies to resume operations rapidly while containing damage. This commitment to rapid support preserves customer trust and minimises financial impact from security breaches.

Enhancing Security Through Staff Training

Human error remains one of the top contributors to cybersecurity breaches. IT support services in Melbourne include tailored staff training to reduce these risks.

Training Focus Areas

Training topics often cover:

  • Recognising Phishing Emails: Spotting suspicious links and attachments.
  • Password Best Practices: Creating strong, unique passwords and using password managers.
  • Safe Internet Use: Avoiding unsecured websites and downloads.
  • Social Engineering Awareness: Defending against manipulation tactics.
  • Incident Reporting Procedures: Encouraging prompt reporting of security incidents.

Building a Human Firewall

Empowered employees become active defenders of company security, complementing technical safeguards. Regular training sessions foster a culture of awareness and vigilance across the organisation.

Strengthen Your Cybersecurity With IT Support Services in Melbourne

IT support services in Melbourne play a vital role in shielding businesses from evolving cyber threats through a combination of advanced security technologies, proactive monitoring, rapid incident response, and staff education. Complete PC Solutions provides tailored IT service solutions designed to protect your digital assets and ensure business continuity in Melbourne’s competitive landscape. Whether you seek to upgrade your cybersecurity framework or require ongoing support, partnering with trusted IT professionals makes all the difference. Contact Complete PC Solutions today to learn how comprehensive IT support services in Melbourne can safeguard your organisation against cyber risks.

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Why Businesses Are Switching to Managed IT Services

In today’s fast-paced business world, the demand for reliable and efficient IT management has skyrocketed. If you’re searching for managed IT services in Melbourne, you’ve likely noticed an increasing number of companies turning to solutions like those offered by Complete PC Solutions. This blog explores why managed IT services in Melbourne have become a game-changer for businesses aiming to boost productivity, minimise downtime, and safeguard against security threats, all while benefiting from a local provider who truly understands Melbourne’s unique business landscape.

The Rising Need for Reliable IT Management Among Small and Medium Businesses

Small and medium enterprises (SMEs) in Melbourne face mounting challenges related to IT infrastructure. As these businesses grow, the complexity of managing hardware, software, and network security becomes overwhelming. Managed IT support in Melbourne offers a proactive approach that ensures systems run smoothly without the constant need for in-house troubleshooting.

Relying on traditional IT support can lead to delayed responses and extended downtime, which directly impacts business operations. Managed IT services provide SMEs with access to expert teams who monitor and maintain IT environments 24/7. This level of oversight helps pre-empt issues before they escalate, ultimately securing business continuity.

How Managed IT Services Improve Productivity

One of the biggest benefits of managed IT services is the significant boost in productivity for businesses. When IT systems are optimised and maintained by professionals, employees face fewer technical disruptions. This improved reliability means staff can focus on core activities rather than being bogged down by IT headaches.

Moreover, managed IT support supports remote work environments and cloud integration, critical elements in modern business operations. By partnering with a managed services provider, companies gain access to the latest technology solutions without the need for costly capital investments. This approach streamlines workflows and enhances collaboration, driving business growth.

Reducing Downtime and Preventing Security Breaches

Downtime can be costly. Every minute a system is offline results in lost revenue and damage to a company’s reputation. Managed IT services address this risk by offering round-the-clock monitoring, immediate response to incidents, and disaster recovery planning.

Additionally, security breaches are a growing concern for businesses across Melbourne. With cyber threats evolving rapidly, managed IT support provides vital protection through regular updates, vulnerability assessments, and employee training. A managed IT partner acts as a frontline defence, reducing the chances of a breach that could compromise sensitive data and halt operations.

The Benefits of Working With Melbourne-Based Managed IT Support

Choosing managed IT services in Melbourne means more than just technical expertise; it’s about aligning with a team familiar with the local market and its specific challenges. Local providers like Complete PC Solutions understand the regulatory landscape, economic conditions, and competitive pressures Melbourne businesses face daily.

This local insight ensures that managed IT support is customised to meet the precise needs of businesses, whether they are in finance, healthcare, retail, or manufacturing. Working with a local team also enables faster, more personalised service and fosters long-term partnerships centred on business success.

The Trusted Reputation of Complete PC Solutions in Managed IT Services

When it comes to managed IT services in Melbourne, Complete PC Solutions has built a strong reputation grounded in both technical expertise and a deep understanding of local business needs. While this article primarily focuses on the broader benefits of managed IT support, recognising Complete PC Solutions’ trusted standing helps illustrate why so many Melbourne businesses choose them as their IT partner.

Here’s what sets Complete PC Solutions apart:

  • Tailored Solutions: They don’t believe in one-size-fits-all. Each business receives customised IT strategies designed to meet its unique challenges and goals, ensuring maximum efficiency and effectiveness.
  • Technical Proficiency: With a team of skilled IT professionals, Complete PC Solutions stays ahead of the latest technology trends and security practices, providing cutting-edge solutions that protect and optimise your systems.
  • Proactive Monitoring: Instead of waiting for problems to arise, their managed IT services include 24/7 system monitoring. This proactive approach drastically reduces downtime by identifying and resolving issues before they impact your business.
  • Responsive Support: Fast, reliable support is a cornerstone of their service. Melbourne-based businesses benefit from quick response times and personalised assistance, avoiding the frustrations common with generic call centres.
  • Local Industry Insight: Understanding Melbourne’s unique economic landscape and specific industry requirements allows Complete PC Solutions to offer relevant advice and solutions that larger, non-local providers might miss.
  • Proven Track Record: Many small-to-medium Melbourne companies have improved their IT infrastructure stability and boosted productivity by partnering with Complete PC Solutions, demonstrating a history of successful client relationships.

In sum, Complete PC Solutions combines deep local knowledge with skilled IT management, offering businesses in Melbourne a trusted partner who not only supports their technology but also contributes to their overall growth and stability.

Take the Next Step With Experts

If your business is ready to improve productivity, reduce downtime, and strengthen security with the help of expert IT professionals, managed IT services are the answer. Partnering with a reputable provider like Complete PC Solutions ensures your IT environment is in capable hands, allowing you to focus on growing your business. Don’t wait until IT problems disrupt your operations—contact Complete PC Solutions today to discover how managed IT support in Melbourne can transform your business for the better.

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Advantages of Using an Outsourced IT Department in Melbourne

In the dynamic and competitive business landscape of Melbourne, maintaining a robust and reliable technology infrastructure is no longer a luxury—it’s an absolute necessity. However, for many small to medium-sized enterprises, the cost and complexity of building an in-house IT team can be prohibitive. This is where partnering with a professional outsourced IT department in Melbourne becomes a game-changing strategy. It provides access to enterprise-level expertise and support without the associated enterprise-level overheads, allowing business owners to refocus on their core operations and strategic growth.

The Top Advantages of an Outsourced IT Department in Melbourne

Cost Efficiency and Predictable IT Budgeting With an Outsourced IT Department in Melbourne

One of the most compelling reasons Melbourne businesses make the switch is the significant financial advantage. Employing a full-time, qualified IT professional involves substantial ongoing costs: salaries, superannuation, leave entitlements, and continuous training. For comprehensive coverage, you would likely need multiple staff, which quickly becomes a major financial burden. An outsourced IT department in Melbourne operates on a predictable, fixed-fee monthly model. This transforms your IT from a capital expense with unpredictable costs into a manageable operational expense. You get an entire team of specialists—from network engineers to cybersecurity experts—for a fraction of the cost of a single employee, allowing for more accurate budgeting and financial planning. This model provides exceptional value and financial clarity, making it easier to manage your resources effectively and invest in other critical areas of your business.

Furthermore, this predictable costing model eliminates surprise bills for emergency support, as most providers offer all-inclusive support agreements. This level of financial control and access to a broad skill set is a primary benefit of engaging an outsourced IT department in Melbourne. The savings can be redirected towards innovation, marketing, or other growth-focused initiatives that directly contribute to your bottom line. This strategic approach to financial management ensures that your technology spending is both efficient and effective, providing a solid foundation for sustainable business expansion and stability in a competitive market.

Access to a Broad Spectrum of Expertise and Cutting-Edge Technology

Technology evolves at a breakneck pace. Keeping an in-house team trained on the latest cybersecurity threats, cloud platforms, and software developments is a continuous challenge and expense. When you partner with an outsourced IT department in Melbourne, you instantly tap into a deep and diverse pool of talent. Your business benefits from specialists in areas you may not even have known you needed, such as cloud migration, data compliance, and advanced network security. This collective expertise ensures that your IT systems are not just maintained but optimised for performance and security. Providers like Complete PC Solutions invest heavily in the latest tools and diagnostic software, which are immediately available to your business without any additional investment on your part.

This access to top-tier resources and knowledge is a cornerstone of a modern outsourced IT department in Melbourne. Whether you need to implement a new CRM, secure your database, or develop a business continuity plan, the expertise is readily available. This comprehensive skill set ensures that all your technology needs are met with professional precision and insight. For specialised projects, such as setting up a new office or undergoing a digital transformation, this access to a wide range of experts is invaluable and ensures that every aspect of your IT infrastructure is handled with the highest level of competence and care.

Enhanced Security and Proactive Risk Management

Cybersecurity is a top concern for every Australian business, with threats becoming more sophisticated every day. A dedicated outsourced IT department in Melbourne makes your security their primary mission. They implement proactive monitoring tools that watch over your network 24/7, identifying and neutralising potential threats before they can disrupt your operations. This includes managing firewalls, deploying advanced endpoint protection, ensuring regular security patches are applied, and conducting vulnerability assessments. They also ensure your data backup and disaster recovery solutions are robust and regularly tested, so you can be confident your business can recover quickly from any incident, be it a cyber-attack, hardware failure, or natural event.

This proactive stance on security is a critical service provided by a professional outsourced IT department in Melbourne. They stay abreast of the latest threats and compliance requirements, such as the Australian Privacy Principles, ensuring your business remains protected and compliant. This level of vigilance is difficult and costly to achieve with a limited in-house team. By outsourcing, you gain a dedicated security partner committed to safeguarding your most valuable digital assets. This comprehensive approach to risk management not only protects your business from immediate threats but also builds a resilient infrastructure that can adapt to future challenges, ensuring long-term stability and trust.

The Power of an Outsourced Help Desk in Melbourne for Uninterrupted Productivity

Nothing halts productivity faster than a technical glitch that goes unresolved. For staff working both onsite and remotely, having immediate access to support is crucial. This is where the value of an outsourced help desk in Melbourne truly shines. It acts as the first line of defence, providing your team with fast, friendly, and expert assistance for any IT issue they encounter—from password resets and software problems to email and connectivity concerns. A reliable help desk ensures that small issues are resolved quickly, preventing them from escalating into major downtime. This immediate support is vital for maintaining workflow and keeping your team focused on their tasks, not on their technical difficulties.

The seamless integration between a responsive help desk and the broader strategic services of an outsourced IT department in Melbourne creates a powerful synergy for your business. The help desk handles the day-to-day user issues, while the broader team focuses on managing your network, planning strategic upgrades, and ensuring your long-term IT roadmap aligns with your business goals.

Strategic Focus and Scalability for Future Growth

Perhaps the most underrated advantage is the freedom it gives you, the business owner. Managing IT headaches is time-consuming and diverts your attention from driving innovation, serving customers, and growing your business. By outsourcing your IT, you delegate all technology-related concerns to a team of experts. This allows your leadership team to concentrate on core business strategy, while your staff enjoy a stable and efficient working environment. Moreover, a quality outsourced IT department in Melbourne is built to scale with you. Whether you’re opening a new office, hiring more staff, or adopting new technologies, your IT support can seamlessly expand to meet your changing needs without the delays and costs of recruitment and training.

This strategic partnership with a dedicated outsourced IT department in Melbourne ensures your technology is an enabler of growth, not a barrier. It provides the flexibility and expertise needed to navigate the ever-changing digital landscape, allowing your business to adapt and thrive. As your operations evolve and new opportunities arise, having a scalable IT partner means you are always prepared to leverage technology for competitive advantage, ensuring that your infrastructure can support your ambitions without unnecessary constraints or complications, paving the way for sustained success and market leadership.

Ready to Experience the Advantages for Your Business?

The evidence is clear: partnering with a professional IT provider offers Melbourne businesses a strategic path to reduced costs, enhanced security, and superior operational efficiency. It’s about transforming your IT from a source of frustration into a powerful asset that drives your business forward. If you’re ready to free up your time, secure your network, and empower your team with reliable technology support, the next step is simple.

Contact us today for an IT assessment. Let the team at Complete PC Solutions show you how a tailored outsourced IT department in Melbourne can become your most valuable business partner.

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Top signs your business needs IT support, St. Kilda

Running a business today means relying heavily on technology. But what happens when your systems fail or data is at risk? If you’re a business owner in St. Kilda, you might already be feeling the pressure. Identifying early signs of trouble can help you avoid costly downtime. For fast, professional help, reach out to Complete PC Solutions at 1300 78 99 66 — your local partner for dependable IT support in St. Kilda.

Unexpected system slowdowns

Is your computer network slowing down to a crawl? Delayed load times, frequent crashes, or sluggish applications can be early signs that something’s wrong. Whether it’s outdated hardware, overloaded software, or hidden malware, slow systems hurt productivity.

If your team is spending more time waiting on technology than working, it’s time to bring in expert help. With IT support in St. Kilda, local technicians can diagnose the issue quickly and get your business back on track.

Frequent downtime or connectivity issues

Nothing halts business operations like unexpected downtime. Even an hour of server failure or Wi-Fi outage can disrupt communication, delay client deliveries, and cause financial loss.

Local support means someone can respond fast—either on-site or remotely. Complete PC Solutions offers real-time assistance to reduce downtime and keep things running smoothly.

If you’re constantly restarting systems or losing connection, it’s a sign you need reliable IT support.

Lack of cybersecurity protection

Cyber threats are rising, and small businesses are not immune. If you don’t have proper antivirus software, secure backups, or firewalls in place, your data—and your customers’—could be at risk.

Strong cybersecurity measures are essential. Local IT providers like Complete PC Solutions deliver proactive protection, including real-time monitoring, software updates, and threat detection.

This kind of IT support in St. Kilda ensures that your systems stay secure without interrupting your workflow.

Outdated or unpatched software

Is your business still using old operating systems or unsupported applications? Unpatched software can open the door to bugs, errors, and security threats. It also slows your team down.

An IT professional can review your systems, recommend modern solutions, and handle updates automatically. You’ll not only reduce risk but also improve efficiency and compatibility across your tools.

You have no data backup plan.

Data is the backbone of every modern business. From customer files to internal documents, losing data can be disastrous. If you’re not backing up regularly—or worse, not at all—you’re taking a huge risk.

With local IT support in St. Kilda, you’ll get help setting up automatic backups, whether cloud-based or on-site. This way, if something goes wrong, recovery is fast and painless.

Check out ZDNet’s tech insights for more on why data protection is vital for small businesses.

Your business is growing.

As your company expands, so do its IT needs. More employees mean more devices, more software, and more chances for technical issues to arise. If your in-house staff can’t keep up—or if you don’t have an IT team at all—it’s time to outsource.

Complete PC Solutions offers scalable services designed for small businesses. From new network setups to user training and cloud integration, everything is tailored to your growth.

Support that grows with you is a key feature of smart IT support in St. Kilda.

You’re spending too much time on tech issues.

If you’re a business owner handling IT problems yourself, that’s a red flag. Time spent troubleshooting printer errors or software glitches is time not spent serving customers or growing your company.

IT support exists to free you from these distractions. Instead of being reactive, you can focus on what you do best while your systems run smoothly behind the scenes.

Benefits of local support in St. Kilda

Why choose local? Because local support means fast support. No long waits, no overseas call centres, and no missed business hours.

With IT support in St. Kilda, you’re working with professionals who understand the local business environment. They’re available for emergency on-site visits and provide remote help when needed.

Complete PC Solutions also offers:

  • 24/7 remote monitoring
  • Cybersecurity audits and protection
  • Software updates and patch management
  • Backup and disaster recovery planning

Learn more about our small business IT services and how they can simplify your tech needs.

Proactive care means fewer problems.

The best IT support doesn’t just fix problems—it prevents them. That’s why proactive monitoring is essential.

Complete PC Solutions continuously watches over your systems, identifying signs of failure before they become full-blown issues. This saves money, time, and stress in the long run.

Is it time for a support upgrade?

If any of these signs sound familiar, it may be time to reassess your setup. Technology should empower your business—not hold it back.

The right IT partner keeps you connected, secure, and efficient. And the best part? They make it feel easy.

Get started with expert local IT support.

From fast response times to expert guidance, IT support in St. Kilda can transform how your business handles technology. Complete PC Solutions is here to make that transition smooth and stress-free. Ready to experience better IT? Contact us today or call 1300 78 99 66 to book a consultation. We’re local, we’re responsive, and we’re here to help your business thrive.

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Two-factor authentication (2FA)

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Two-factor authentication (2FA), sometimes referred to as two-step verification or dual-factor authentication, is a security process in which users provide two different ‘authentication factors’ to verify themselves. This process is done to better protect both the user’s credentials and the resources the user can access. Two-factor authentication provides a higher level of security than authentication methods that depend on single-factor authentication, in which the user provides only one factor — typically, a password or passcode. Two-factor authentication methods rely on a user providing a password, as well as a second factor, usually either a security token, SMS or a biometric factor, such as a fingerprint or facial scan.

 

2FA  adds an additional layer of security to the authentication process by making it harder for attackers to gain access to a person’s devices or online accounts because knowing the victim’s password alone is not enough to pass the authentication check. 2FA has long been used to control access to sensitive systems and data, and online service providers are increasingly using 2FA to protect their users’ credentials from being used by hackers who have stolen a password database or used phishing campaigns to obtain user passwords.

 

^Phishing is a form of fraud in which an attacker masquerades as a reputable entity or person in email or other…

 

To setup:

Please visit https://aka.ms/mfasetup

 

 

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DID YOU KNOW

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At Complete PC Solutions, we understand your business systems are crucial to your success. DID YOU KNOW THAT we can provide you with a range of Managed Services and tools to assist you to develop a business IT solution which is focused on achieving your goals. Together we can tailor a powerful business IT support solution for your business.

Managed Services V2

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MailGuard CEO Luncheon

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Complete PC Solutions directors Frank and Daniel attended MailGuard CEO Luncheon to hear from Steve Miller SMB Director at Microsoft Australia, Alastair MacGibbon Special Adviser to the Prime Minister for Cyber Security and Craig McDonald CEO & Founder of MailGuard about the rise of Cyber crime. Read more about Surviving the Rise of Cybercrime from Craig McDonald recently released book. Which can be download for free by clicking here.

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Cost-benefit of outsourcing your IT Department

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As a small business owner in Melbourne, you may have considered outsourcing some of your business activities. Many businesses have started to question whether they actually need a full time IT staff or they should instead look to Managed IT Support Services to fill the gap.

In this article, we will outline some of the costs and benefits of outsourcing your IT Department.

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The business benefit of upgrading to Windows 10 explained

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The new and improved Windows 10 was released in July of 2015. Now, almost a year later the version has grown in popularity with Windows 10 operating on over 20% of all Windows PCs.

Exceeding all expectations Windows 10 looks like the version we have all been waiting for. For business this is exciting opportunity to upgrade to a truly innovative system.

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Why small business need a cloud backup strategy

Data loss has cost Australian businesses 65.5 Billion dollars last year.

According to a survey conducted as part of the EMC Global Data Protection Index 64 percent of Australian business have experienced data loss due to a disaster or disruption. When the surveyors investigated, they found that business who have experienced a disruption experienced a 54% loss in employee productivity and a loss of revenue of 44%.

That is nearly half of business overall revenue. And for a small business, this could be devastating.

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